202: Leading Through Uncertainty: Using Crises as Levers for Change
Transform discontent, fear and resistance following a crisis into positive action toward goals, revitalizing productivity with trust and commitment.
In today’s work environment of economic insecurity, job uncertainty and post-layoff survival blues, leaders need new strategies for employee engagement and leadership development. Turn discontent into authentic engagement. Studies show that with authentic employee engagement, companies demonstrate 44 percent higher profitability and significantly outperform their industry-matched benchmarks. Hone your change management skills to avoid loss of productivity and energize the new work environment.
Autumn Wagner, MBA, is a dynamic organizational development consultant and program manager with a proven ability to execute new and critical strategic initiatives for organizational success. Leveraging her deep functional strengths in HR and project management, Autumn has become known as a creative developer of solutions to key business problems. Autumn is the winner of several awards for customer service applications, performance support technology and corporate communication interventions, including the ASTD award-winning EPSS corporate knowledgebase for AAA.
Carole Berkson-Ross, PMP, CPT, CSM, is an award-winning senior level change leadership strategist and talent development manager. Her leadership of groundbreaking projects links learning solutions, new technologies and culture change with the bottom line for employee engagement and measurable business results. Carole’s interactive media firsts include the Apple Videodisc ToolKit and the ASTD award-winning EPSS corporate knowledgebase for AAA. As AAA IT talent development manager, Carole led the hard and soft skills development of 600 employees and merged two clashing IT cultures into one productive team.
